Matt Garcia has an installation background and he is now running a retail business. He has great insight on how to treat installers and how he can help build better relationships between Installers and Retailers. 
It's not just about paying more money. 
I really feel as if the quality of an installers life is his responsibility. 
But it's the Retailers opportunity to teach the installer how to be a better businessman and earn more money while doing a better job. 
It was a great conversation that I'm sure you'll enjoy and take away some great tips on how you can improve as the installer or the Retailer.